I wanted to thank you for the time you spent with me, my mom, and my sister. You were very helpful and informative and your caring nature really shined through. We interviewed two agencies other than yours and you were the only Registered Nurse that came out to meet with us. I found out later that this was because the other agencies are considered “non-medical” and do not have nurses employed. While at this time mom only needs a few hours a day, 3 days a week of companion care from a non-licensed caregiver, it gives us peace of mind to know that the care is still being supervised by you or one of your other nurses. It will also make it easier as mom continues to age and her needs change to have the next level of care available to us from the same agency.
At the end of the day, while all 3 agencies were very helpful and presented themselves professionally, only with you did I feel like we got a true assessment of mom’s needs and not just a sales pitch for services. Now 3 weeks in, mom is very happy with the added help your agency is providing, and we are confident we made the right choice of agencies! Thank you Jen, so much.