Award-Winning New Hampshire Home Care
Since 2013, Live Free Home Health Care has been recognized by Business NH Magazine as the number one family-owned business in the state of New Hampshire, as well as one of the fastest growing businesses in the state. Each year, Business NH Magazine invites family-owned businesses from across the state to complete a survey about their companies to demonstrate the critical role family businesses play in our economy.
Live Free Home Health Care, while now owned by Briggs Healthcare, is still locally operated by our amazing team of professionals, and we remain committed to improving care and quality of life for our clients and actively contributing to our local community.
For more information, click here to read the full press release.
The Live Free team has also earned the coveted distinctions of Employer of Choice, Provider of Choice, and Leader in Excellence from Home Care Pulse. These distinctions are awarded to home care providers who have the highest rates of client satisfaction overall, based on client feedback collected by Home Care Pulse, and they illustrate our agency’s ongoing commitment to providing high-quality care and maintaining client and caregiver satisfaction. Learn more about this certification here.
Live Free Home Health Care is proud to be named a Caring Star in 2019 and 2020 by Caring.com. To qualify for this designation, agencies must receive 10 or more consumer reviews on Caring.com with an overall rating of 4.5 out of 5 stars, in addition to meeting other criteria. As the only home care agency in Belknap County, NH to receive this distinction in 2020, we are proud of providing the highest quality care for clients and their families and in helping local residents maintain quality of life in the comfort and familiarity of home.
Live Free Home Health Care is locally operated and proud to serve the families of the Lakes Region with a continued focus on quality care and service.
Live Free Home Health Care’s Caregiver Awards
Bartlett Named Caregiver of the Quarter at Live Free Home Health Care
NEW HAMPTON – Janet Bartlett came to LFHHC after a long career as a Grants Specialist for grant projects being done throughout the New England states with the Environmental Protection Agency. “My husband and I came to the Lakes Region often to visit his family and we fell in love with the area,” she relates.
Joining LFHHC one year ago, Janet truly enjoys her position as a Personal Care Provider. “Working for the government, I never saw the results of what I did from day to day,” she says. “Each day when I wake up now I know that I am going to be helping someone, making someone’s day just a bit better.”
After being a caregiver for her mother, Janet realized that her passion was to help other older folks remain in their own homes as long as possible. How does she feel about working for an agency that is locally operated by the founders?
“They have the very best, as well as a most dedicated and conscientious staff. There are no slackers at LFHHC.” she stated.
The team at Live Free Home Health has high praise for Janet too.
“Janet does her job because she loves every moment. Her motives are true and she is always willing to help; no matter what is asked of her.”
According to the management team, one of the attributes that earned Bartlett the Caregiver of the Quarter honors was the fact that she volunteered to work both Thanksgiving and Christmas, putting her family aside to help others. This goes well above and beyond what would be expected of her. She is a great asset to the LFHHC staff.”
Leger Named Caregiver of the Quarter at Live Free Home Health Care
NEW HAMPTON – Penny Leger arrived at LFHHC in May of this year after traveling many roads, from drug counselor to hairdresser and finally arriving at home health care. After spending six years with a franchised agency, Penny made contact with LHFFC Care Manager Tammy Miller, whom she had known at the prior agency. “I wanted to be back with Tammy, and as soon as I arrived at LFHHC I knew I had found a home”, she said.
Care Manager Tammy Miller says, “I had both professional and personal experience with Penny in the past. Not long after joining LFHHC it was obvious that everyone here is committed to doing the right thing for our clients and our caregivers every day. When I heard from Penny, I just knew she belonged here as well. Penny gives a little more of herself than she’s asked every time she works with a client, just as this agency does. They didn’t just tell me that they care more about people than profits, they showed me. This is a perfect fit for all of us”.
According to Penny, she feels her client families are her family as well. “I make pies, chicken dinners, whatever they may need or desire,” she added. “You need to be emotionally detached, but you quickly become very emotionally attached. This is my family and this is how families feel and act,” she related. “One thing I realized very quickly is that when words fail, the family members need a hug as much as the client does.”
“My husband had always told me I was a natural caregiver,” Penny chuckled. “I would have company and everyone got a big hug and left for home with all kinds of food.”
According to the management team, Leger has exhibited an unconditional team attitude.
“It’s OK if problems pop up now and then, said Leger. I know we’ll figure out a solution together not only for what is good for me but for the good of the entire agency.”
“I can’t say how much Penny means to our entire agency,” Miller concluded.
O’Harra named Caregiver of the Quarter at Live Free Home Health Care
NEW HAMPTON – “I find Live Free Home Health Care’s success is because all of the employees, from the office to the in home caregivers, take extreme pride in giving the best care possible to their clients. That to me will always make LFHHC stand out above the rest and will continue to be the source of future successes,” so said Scarlett O’Harra on being selected as Caregiver of the Quarter.
An employee of LFHHC since November of 2011, Scarlett is very involved with her clients and enjoys her position. “In my life, I have worked in an office and have owned my own small business, but by far the most rewarding has been as a Personal Care Provider at LFHHC,” she related. “Every time I leave a client’s home, I truly feel a sense of complete satisfaction knowing I have added to the quality of life that my clients deserve and the peace of mind their families deserve.”
The management team had high praise for O’Harra. “Scarlett is a fabulous addition to our team of caregivers. She brings a sense of confidence to her clients and their families that is hard to better.”
“I believe we give the best care because it isn’t a job, it is the way we enhance our lives by being able to enhance the lives of our clients,” Scarlett concluded.
Paquette named Nursing Assistant of the Year by the Home Care Association of New Hampshire
Live Free Home Health Care LNA Honored
NEW HAMPTON – Recognizing her compassion and commitment to improving the quality of life for the individuals she cares for each day, Stacy Paquette of Live Free Home Health Care in New Hampton was named Home Care Nursing Assistant of the Year by the Home Care Association of New Hampshire.
After more than 25 years in the nursing profession, Paquette’s contributions, along with dozens of others, were recognized in a ceremony on the State House lawn on June 7, 2012.
“Stacy’s loyalty to our agency and her clients knows no bounds,” said Jennifer Harvey, founder of the agency. “Stacy will do anything we ask, provide care to any client, and stay as long as she is needed. She does this all with a smile on her face, a positive attitude and never fails to radiate that to the clients. Every client has always been happy to see Stacy,” she concluded.
Paquette spoke of her surprise at being named Nursing Assistant of the Year. “I was nominated for the award in 2001 while I was working at a nursing home,” she related. “I wasn’t selected as a finalist at that time, so this is a great honor and thrill for me and my family.”
“I have seen the nursing business from both sides of the coin,” she relates. “I see all the things people leave behind when they leave their homes. Their lives change dramatically. They suddenly have to deal with a roommate in many cases, and most of the things that have been important in their lives, like their privacy, are left behind. It’s very sad.” she concluded.
According to Paquette, when people are allowed to recuperate in their own homes, they are surrounded by all their possessions and their daily schedules remain essentially the same. “If you were used to your morning shower at 9 AM, that is when you have it. In a nursing home, you are given a date and time to shower…your freedom of choice is gone,” said Paquette.
Paquette spoke of an Alzheimer’s client that she is working with currently. “I keep my client as active as possible. We go swimming, play tennis, go shopping, bike riding, whatever it takes,” she said. “The other day we even hung up new curtains. I grabbed a screwdriver and up they went,” she chuckled.
Working with clients in their own homes is time well spent, according to Paquette. “In any other situation, we don’t have the extra time to make them feel good. I’ll even do hair if that is what the client would like.”
“I look to Stacy as an example setter for all new staff,” said Harvey. “I entrusted her as our lead LNA over three years ago. Countless times, Stacy has gone with new employees to train them in home care, proper body mechanics and tips to make their day run more smoothly. Her LNA knowledge and experience are invaluable to our agency. We would not be where we are today without her,” she concluded.
Paquette is already looking to the future. “When my youngest son has finished his education, I plan to continue mine and work toward my RN degree.”
Paquette resides in New Hampton with her husband and son.