Why Choose Us?
At Live Free Home Health Care, it is our calling to enable individuals to live independently and retain their freedom of choice as they age, and to improve care coordination and communication for clients, family members, and referral sources using a team-based approach. As a fully insured and licensed medical home care agency, we offer a wide range of home health care services New Hampton, NH families need, from companion care and assistance with daily living activities to skilled nursing services. We take a proactive approach to client care, closely monitoring each client to ensure that we catch and care for any emerging issues before they become emergencies. All our care services are supervised with frequent care assessments by a licensed nurse in order to best provide for changing needs.
Live Free Home Health Care was founded by local husband and wife team, Jennifer and Jason Harvey, in 2006. Since opening the doors to our locally operated New Hampshire home health care agency, our mission has been to provide holistic, professional, individualized home and elder care to give our clients and our clients’ loved ones peace of mind that they can remain safe and independent with dignity in their own homes. If you talk to people in the community who are familiar with Live Free Home Health Care, you will learn that our employees are reliable, honest, compassionate and committed to excellent care and customer service.
Our mission is to provide the highest quality in-home care services and expertise to the individuals, families, and community we serve through exceptional communication, coordination of care, customer service, and education.
Live Free Home Health Care serves clients in Central New Hampshire with a deep understanding of the uniqueness of New Hampshire and its residents. We know firsthand the importance of providing dignified and confidential home care and home healthcare to our clients, and each of our clients is cared for with the same standards we would use to care for our own family members. We accept clients for short or long term commitments.
Better Training Creates Better Caregivers
Because we are committed to providing exceptional care to our clients as well as exceptional opportunities to our care staff, we have partnered with the Institute for Professional Care Education (IPCed) to offer custom training programs to all our caregivers.
Our unique IPCed program offers three levels of training:
- Level 1, “Certified,” incorporates a variety of caregiver training tools to ensure skills stay sharp.
- Level 2, “Specialized,” incorporates training in Alzheimer’s disease, diabetes, and end of life care.
- Level 3, “Master Caregiver,” incorporates training in Parkinson’s disease, first aid, leadership, etc.
Quality Senior Care Is Our Goal
Live Free Home Health Care is honored to be named as a Best in Home Care Leader in Excellence for three years running – 2020, 2019, and 2018. This is the highest award a home care provider can achieve, and is based on client and caregiver satisfaction ratings collected through interviews by Home Care Pulse, an independent satisfaction firm. We were also named a 2020 Best of Home Care Provider of Choice by Home Care Pulse, an honor we are proud to have received for three years. This award is based on client feedback and showcases our ongoing commitment to the highest quality care and customer service for our clients and their families. Live Free was also recognized as a 2020 Best of Home Care Employer of Choice, an honor we achieved in both 2018 and 2019 as well. This designation demonstrates our commitment to establishing a work environment that empowers our team members to feel confident and professionally fulfilled, and is based on caregiver satisfaction scores from several categories, including compassion, communication, work ethic, and training. Providers who receive these designations are in the top percentile nationally and show a consistent commitment to delivering a high level of employee satisfaction.
As the only home care agency in Belknap County, NH to receive the Caring.com Caring Star designation in 2020, Live Free Home Health Care is proud to be the local choice when it comes to providing quality care at home. To qualify for this recognition of service excellence, agencies must receive 10 or more consumer reviews on Caring.com with an overall rating of 4.5 out of 5 stars, in addition to other criteria. As a Caring Star agency in 2019 and 2020, Live Free Home Health Care is fully committed to providing the highest quality care for clients and their families in order to preserve safety, dignity and independence.
Proud Member of the Briggs Healthcare Family
Live Free Home Healthcare is proud to be a member of the Briggs Healthcare family. Briggs has been a trusted partner in the healthcare industry for over 65 years, serving more than 50,000 customers in the senior care, home care, acute care, physician and retail markets.
Backed by Briggs Healthcare and their wealth of clinical experience and regulatory knowledge, Live Free Home Healthcare is able to expand upon our already exceptional care services, offer more in-depth training to our caregivers, and provide an improved care experience to our clients.