Why Choose Us?
At Live Free Home Health Care, it is our calling to enable individuals to live independently and retain their freedom of choice as they age, and to improve care coordination and communication for clients, family members, and referral sources using a team-based approach. We offer a wide range of home care services in Bristol and the surrounding communities, from companion care and assistance with daily living activities to skilled nursing services. We take a proactive approach to client care, closely monitoring each client to ensure that we catch and care for any emerging issues before they become emergencies. All our care services are supervised with frequent care assessments by a licensed nurse in order to best provide for changing needs.
Live Free Home Health Care is fully insured and licensed by the New Hampshire Department of Health and Human Services as a medical home care agency (License #04126) and is rated A+ by the Better Business Bureau.
Live Free Home Health Care was founded by local husband and wife team, Jennifer and Jason Harvey, in 2006. Since opening the doors to our locally operated New Hampshire home health care agency, our mission has been to provide holistic, professional, individualized home and elder care to give our clients and our clients’ loved ones peace of mind that they can remain safe and independent with dignity in their own homes. If you talk to people in the community who are familiar with Live Free Home Health Care, you will learn that our employees are reliable, honest, compassionate and committed to excellent care and customer service.
Our mission is to provide the highest quality in-home care services and expertise to the individuals, families, and community we serve through exceptional communication, coordination of care, customer service, and education.
Live Free Home Health Care serves clients in Central New Hampshire with a deep understanding of the uniqueness of New Hampshire and its residents. We know firsthand the importance of providing dignified and confidential home care and home healthcare to our clients, and each of our clients is cared for with the same standards we would use to care for our own family members. We accept clients for short or long term commitments.
The Briggs Advantage
Live Free Home Health Care, a proud member of the Briggs Home Care family of agencies since 2016, is uniquely qualified to meet the diverse and evolving care needs of each of our clients. From cold and flu to chronic and emerging health issues, and everything in between, our staff of professional caregivers is supported by proactive leadership that is driven to provide cutting-edge home care solutions.
With a commitment to consistent caregiver training and education in both standard and universal precautions in order to keep our clients and our care team safe, our family of locally-founded and operated in-home care agencies delivers the highest levels of care and customer service for clients and families. In addition, through our parent company, Briggs Healthcare, an industry leader for more than 75 years, we have access to Personal Protective Equipment (PPE) as well as other supplies, including gloves, masks, hand sanitizer and much more, so you can feel confident entrusting the care of your loved one to us.
The Briggs Home Care family of agencies provides the highest quality care, training and professionalism in the industry, leading to reduced hospitalizations and emergency room visits, and improved health and wellness outcomes for clients everywhere.
Better Training Creates Better Caregivers
Because we are committed to providing exceptional care to our clients as well as exceptional opportunities to our care staff, we have partnered with the Institute for Professional Care Education (now Relias Learning) to offer custom training programs to all our caregivers.
Our unique custom program offers three levels of training:
- Level 1, “Certified,” incorporates a variety of caregiver training tools to ensure skills stay sharp.
- Level 2, “Specialized,” incorporates training in Alzheimer’s disease, diabetes, and end of life care.
- Level 3, “Master Caregiver,” incorporates training in Parkinson’s disease, first aid, leadership, etc.
Quality Senior Care Is Our Goal
Live Free Home Health Care is honored to be named as a Best of Home Care Leader in Excellence for four years running – 2021, 2020, 2019, and 2018. This is the highest award a home care provider can achieve, and is based on client and caregiver satisfaction ratings collected through interviews by Home Care Pulse, an independent satisfaction firm. We were also named a 2021 Best of Home Care Provider of Choice by Home Care Pulse, an honor we are proud to have received in 2020, 2019, and 2018 as well. This award is based on client feedback and showcases our ongoing commitment to the highest quality care and customer service for our clients and their families. Live Free Home Health Care was also recognized as a 2021 Best of Home Care Employer of Choice, an honor we achieved in 2018, 2019 and 2020 as well. This designation demonstrates our commitment to establishing a work environment that empowers our team members to feel confident and professionally fulfilled, and is based on caregiver satisfaction scores from several categories, including compassion, communication, work ethic, and training. Providers who receive these designations are in the top percentile nationally and show a consistent commitment to delivering a high level of employee satisfaction.
As the only home care agency in New Hampshire to receive the Caring.com Caring Super Star designation in 2021, Live Free Home Health Care is proud to be the local choice when it comes to providing quality care at home. To qualify for this recognition of service excellence, agencies must receive 10 or more consumer reviews on Caring.com with an overall rating of 4.5 out of 5 stars, in addition to other criteria. As a Caring Star agency in 2019, 2020 and 2021, Live Free Home Health Care has been designed as a Caring Super Star for consistently delivering the highest quality care for clients and their families for three or more years.
Committed to Exceptional Senior Care
At Live Free Home Health Care, we are committed to providing exceptional care for clients and a satisfying work environment for caregivers. We work with Home Care Pulse, an independent, third-party satisfaction firm, to continually collect and analyze feedback from those we serve, as well as our own caregiving team. As a Home Care Pulse Trusted Provider and award-winning home care agency in Concord, NH and the surrounding areas, we are committed to exceeding expectations for clients, families and staff.