Frequently Asked Questions

Your Top New Hampshire Home Care Questions Answered

The search for senior care for a loved one can be a stressful and overwhelming process, and it’s natural to have questions about the types of services available, care needs, caregiver training, cost, etc. The senior care experts at Live Free Home Health Care want to make sure that you have the answers to all your questions so that you can make informed care decisions. We have compiled a list of frequently asked questions to help you find the answers you need as you begin your search for in-home care services.

Contact us online or call us at 603-217-0149 if you have any additional questions or if you’d like to learn more about our in-home care services.

Click on each question below to see the answer.

Q: How much does the service cost?
At Live Free Home Health Care, we have an hourly range depending on the services needed and the hours per visit. We can answer this better during a free family meeting and assessment. Contact us online or call 603-217-0149 today to schedule a free in-home assessment.
Q. Do you require a commitment to a minimum of hours and days a week in order to provide care?
To provide families with a consistent schedule, we require a minimum of one 2-hour visit weekly. This ensures your caregiver remains knowledgeable in your day-to-day needs and will notice if there is a change in health, behavior, diet, etc. Contact us online or call 603-217-0149 today to schedule a free in-home assessment.
Q. Are your home care services covered through Medicare, Medicaid, or insurance?
Our services can be covered by long term care insurance for qualifying individuals. We do not bill Medicare or Medicaid for the services we provide. Contact us online or call 603-217-0149 today to schedule a free in-home assessment.
Q: In what areas are your services available?

We are proud to provide home health care services throughout the Lakes region and surrounding communities, including:

  • Belmont
  • Bow
  • Bristol
  • Central Harbor
  • Concord
  • Epsom
  • Franklin
  • Gilford
  • Holderness
  • Laconia
  • Meredith
  • Moultonborough
  • New Hampton
  • Plymouth
  • Tilton
  • And all surrounding areas

Visit our Service Area page for a full list of communities that we serve. To verify that we service your area, call 603-217-0149 or contact us online.

Q. Is your agency licensed?
Yes. Live Free Home Health Care is licensed by the State of New Hampshire to provide in home-health services to seniors. Contact us online or call 603-217-0149 today to schedule a free in-home assessment.
Q. Are your caregivers insured and bonded?
Yes. All our caregivers are employed by our agency and are insured and bonded for your protection. Contact us online or call 603-217-0149 today to schedule a free in-home assessment.
Q. What makes Live Free Home Health Care different from other in-home care companies?
At Live Free we’re committed to a team approach for our clients. By keeping the same caregivers with a client over time, we help to establish trust and form real relationships between clients and caregivers. With this approach, we have a greater success recognizing changes with a client and communicating this to our nurse. This often prevents illness or hospitalizations and helps ensure that our clients live freer, more independent lifestyles. We also work with Home Care Pulse, an independent customer satisfaction measurement firm, to collect client and caregiver feedback in order to evaluate and improve our home care services and processes so that we can continue to provide the high quality senior care you need and deserve. Due to our high ratings from both our clients and our caregivers, Live Free Home Health Care has achieved both Best of Home Care Provider of Choice and Best of Home Care Employer of Choice status with Home Care Pulse. Learn more by contacting us online or calling 603-217-0149.
Q. How quickly can I arrange for service?
This depends on the person’s care needs needs. We are typically able to accommodate needs immediately. However, if we cannot, we will work with families to implement a safe plan until services are in place. Call 603-217-0149 or contact us online today!
Q. What are my payment options for home care services?

We accept several payment options for our New Hampshire home care services, including:

  • Private pay
  • Long-term care insurance

We know that understanding payment options for in-home care can be a hassle, so we are always happy to help walk you through the different payment options available to you. Just contact us or call 603-217-0149.

Q. What are the advantages of home health care?
The skilled nursing services that are offered via a home health care agency allow clients to receive skilled medical care at home by experienced, supervised nurses. Home health care helps to ensure that your loved one’s complex medical needs are met in the comfort of home. Live Free Home Health Care is unique in that we provide both skilled home health care services as well as non-medical home care services to meet a wide variety of care needs. For more information, contact us online or call 603-217-0149.
Q. Will I be able to reach a caregiver after hours? If so, how can I contact someone after hours?
Someone is available 24/7 for urgent or emergency issues. Simply call our office at 603-217-0149 and you will be connected with someone who can help.
Q. What if my caregiver is sick and cannot make it to my house?
We carefully select a team of caregivers to provide care. If a caregiver you regularly see cannot come for some reason, we arrange for another member of your care team to visit. For immediate assistance, please call 603-217-0149.
Q. What kind of services do you provide?
We provide everything from companionship and light housework, personal care, and medication management to skilled home health care services and end of life care. Please view our Services page to learn more about the in-home care services we provide, or contact us at 603-217-0149.
Q. How are your caregivers screened?
Our application process includes intensive screening and background checks, reference checks, and an in-depth personal interview. Contact us online or call 603-217-0149 today to schedule a free in-home assessment.
Q. What kind of training do your caregivers receive?
We provide each of our caregivers with access to ongoing training through Nevvon, a respected online healthcare education company for caregiving professionals. Some of the many skills our caregivers are fully trained on include activities of daily living (bathing, dressing, hygiene, using the bathroom), incontinence assistance, behavioral management techniques, walking and transfers, emergency preparedness, universal precautions, housekeeping, first aid, safe handling of food techniques, infection control, safe driving techniques, and disease management for a variety of conditions: Alzheimer’s/dementia, ALS, Parkinson’s, cancer, heart disease, stroke, COPD, diabetes, and much more. Contact us online or call 603-217-0149 today to schedule a free in-home assessment.
Q: Who needs in-home care?
Any senior looking to maintain independence at home or family caregiver in need of extra help or respite care can benefit from in-home care services. We offer both medical home health care and non-medical senior home care services, covering needs from full-time, round-the-clock skilled nursing to a few hours of companionship or assistance with daily tasks such as personal care, housekeeping, and cooking, just to name a few. Contact us or call 603-217-0149 for more information.
Q. Are your services available in nursing homes or assisted living facilities?
Yes. We work with families and facilities to support care needs even during a hospitalization. Call 603-217-0149 for more information.

Still have questions for us? Contact Live Free Home Health Care, Bristol adult care providers for the surrounding area, and we will be happy to answer them. Whether you’re looking for general home care or specialty home care services, we have the best caregivers waiting to help make life easier for your family.

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