Jason Harvey, Co-Owner of Live Free Home Health Care LLC, headquartered in Bristol, announced recently the hiring of Tammy Niles, of New Hampton, as Care Manager for the agency. “We are very excited that Tammy is joining our team. She is going to be a tremendous asset to our agency and we are lucky to have her. Having Tammy in this position will allow us to continue to grow and fulfill our mission of being the premier provider of private duty home care services in New Hampshire.”
Niles comes to Live Free Home Health Care following a four plus year stint with Comfort Keepers, where she started as a caregiver and departed in the position of Client Care Coordinator. Most recently, Niles served as Manager of the J.Crew Outlet Store in Tilton. “There were many times during my day at J. Crew that I would find myself speaking with someone who was trying to work and care for a family member or friend at the same time,” said Niles. “My council was always to seek help. That they didn’t have to tackle this alone.”
As Care Manager at Live Free Home Health Care, Niles will act as liaison between clients, their families and Live Free Home Health Care staff to ensure the highest quality of care is being delivered. According to Clinical Director Jennifer Harvey, RN, BSN, Niles will be a frontline support for Live Free Home Health Care caregivers in addition to drawing on input and teamwork of Live Free Home Health Care nurses. “She will assist with referral calls and establishing services for our clients, and assist the entire Live Free Home Health Care staff with ongoing training and continuing education, and will play an integral role in the seamless delivery of care,” stated Harvey.
Niles lists a two-year period as a caregiver for her grandmother that focused her attention on home health care. “My grandmother had suffered a fall and I realized immediately that, although a local nursing home was making every effort to get her to sign a contract to live with them, her best avenue for herself and all of us was to recuperate in her own home,” explained Niles. “We spent two years together and became very close friends. I also had a local agency helping and was very impressed. I found myself in the position of many initially, in that I had no idea where to turn or what services were available.”
Jennifer Harvey shared her thoughts on Niles beginning her career with Live Free Home Health Care. “Tammy shares our vision of being the number one provider of private duty home care. She also shares common values of honesty, integrity, and doing things the right way. I am thrilled she has chosen to join our team.”
“Jason, Jennifer and I had partnered to provide care for a couple of mutual clients. They both always took my calls and Jennifer offered her support as a nurse when I felt I was facing an obstacle in providing care that could best be resolved by someone with a medical background and knowledge. Her only motivation to offer her support was to provide the absolute best care to the client,” explained Niles. “I know firsthand that quality of care comes before anything else at Live Free Home Health Care. That, and their wanting their caregivers to find satisfaction and fulfillment in their work, is why I am so happy to join their team.”
In her spare time, Niles enjoys reading, baking, and the outdoors, especially hiking and kayaking. Niles may be reached at 603-217-0147, or by stopping by the agency offices at 365 Lake Street in Bristol.