Why Choose Us?
At Live Free Home Health Care, it is our calling to enable individuals to live independently and retain their freedom of choice as they age, and to improve care coordination and communication for clients, family members, and referral sources using a team-based approach. As a fully insured and licensed medical home care agency, we offer a wide range of home health care services New Hampton, NH families need, from companion care and assistance with daily living activities to skilled nursing services. We take a proactive approach to client care, closely monitoring each client to ensure that we catch and care for any emerging issues before they become emergencies. All our care services are supervised with frequent care assessments by a licensed nurse in order to best provide for changing needs.
Live Free Home Health Care was founded by local husband and wife team, Jennifer and Jason Harvey, in 2006. Since opening the doors to our locally operated New Hampshire home health care agency, our mission has been to provide holistic, professional, individualized home and elder care to give our clients and our clients’ loved ones peace of mind that they can remain safe and independent with dignity in their own home. If you talk to people in the community who are familiar with Live Free Home Health Care, you will learn that our employees are reliable, honest, compassionate and committed to excellent care and customer service.
Our mission is to provide the highest quality in-home care services and expertise to the individuals, families, and community we serve through exceptional communication, coordination of care, customer service, and education.
Live Free Home Health Care serves clients in Central New Hampshire with a deep understanding of the uniqueness of New Hampshire and its residents. We know firsthand the importance of providing dignified and confidential home care and home healthcare to our clients, and each of our clients is cared for with the same standards we would use to care for our own family members. We accept clients for short or long term commitments.
Better Training Creates Better Caregivers
Because we are committed to providing exceptional care to our clients as well as exceptional opportunities to our care staff, we have partnered with the Institute for Professional Care Education (IPCed) to offer custom training programs to all our caregivers.
Our unique IPCed program offers three levels of training:
- Level 1, “Certified”, incorporates a variety of caregiver training tools to ensure skills stay sharp.
- Level 2, “Specialized”, incorporates training in Alzheimer’s disease, diabetes, and end of life care.
- Level 3, “Master Caregiver”, incorporates training in Parkinson’s disease, first aid, leadership, etc.
Quality Senior Care Is Our Goal
At Live Free Home Health Care, we are dedicated to offering the best senior in-home care possible, and your insight and opinions matter. We work with Home Care Pulse, an independent customer satisfaction firm, to collect client feedback in order to evaluate and improve our home care services and processes so that we can continue to provide high quality senior care, and we are honored to have achieved their Provider of Choice designation for the past two years. Agencies who have won this award have received the highest customer satisfaction scores from their clients, based on live phone interviews conducted by Home Care Pulse over at least a six-month time period, and this recognition reassures you that our agency is dedicated to your satisfaction.
Live Free Home Health Care is proud to be a Best of Home Care Employer of Choice for the second year in a row! This award is based on client and caregiver satisfaction scores from several categories, including Compassion, Work Ethic, Communication, and Training. Agencies who have received the Employer of Choice recognition have employee satisfaction scores that rank in the top percentile nationally, and we at Live Free are dedicated to continuing to provide a work environment that empowers our caregivers so that they feel confident and satisfied with their work.
Live Free Home Health Care has also been named a Home Care Pulse Leader in Excellence for two years running. The Best of Home Care – Leader in Excellence award is the highest achievement a home care business can receive from Home Care Pulse. This annual award is based on the results of our client and caregiver satisfaction interviews, and is a testament to our devotion to providing high quality care and striving to ensure our clients’ and our employees’ needs aren’t just met, but exceeded.
Proud Member of the Briggs Healthcare Family
Live Free Home Healthcare is proud to be a member of the Briggs Healthcare family. Briggs has been a trusted partner in the healthcare industry for over 65 years, serving more than 50,000 customers in the senior care, home care, acute care, physician and retail markets.
Backed by Briggs Healthcare and their wealth of clinical experience and regulatory knowledge, Live Free Home Healthcare is able to expand upon our already exceptional care services, offer more in-depth training to our caregivers, and provide an improved care experience to our clients.